Engagement Coordinator

Summary

• Job Title: Engagement Coordinator
• Location: Calgary or Edmonton
• Compensation: Consistent with Comparable Roles in Alberta Non-Profit Sector
• Employment Type: Full Time (35 hrs/week)

About us

Pro Bono Law Alberta is a non-profit organization committed to promoting access to justice by creating opportunities for the legal community to provide free legal services to Albertans in need. We work collaboratively with legal professionals, community organizations, and stakeholders to develop and support pro bono programs across the province.

What you will do

Volunteer Recruitment & Onboarding

• Develop and implement outreach strategies to attract lawyers, law students, and legal professionals to PBLA programs
• Coordinate onboarding processes including orientation, training schedules, and volunteer documentation
• Maintain accurate records of volunteer engagement and participation

Relationship Management

• Serve as the primary point of contact for volunteers, fostering long-term engagement and satisfaction
• Build and maintain relationships with law firms, legal associations, and community partners
• Organize appreciation initiatives and feedback mechanisms to enhance volunteer experience

Training & Program Development

• Assist PBLA staff in planning and delivering volunteer training sessions and materials
• Collaborate with PBLA staff and stakeholders to refine and expand pro bono programs
• Support evaluation and continuous improvement of volunteer initiatives

What we are looking for

• Post-secondary education in a relevant field (e.g., nonprofit management, law, legal assistance, communications) or equivalent experience
• Proficiency in Microsoft Office Suite, including Teams, Outlook, and SharePoint
• Experience with client relationship management (CRM) or volunteer management software is an asset
• Strong interpersonal, communication, and organizational skills
• Ability to work independently and collaboratively in a remote or hybrid environment
• Commitment to PBLA’s mission and values

Why join us?

• Opportunity to work in a meaningful role that impacts the community positively.
• Collaborative and supportive work environment.

Compensation & Benefits

• Salary aligned with market rates for similar roles in Alberta’s nonprofit sector
• Generous group benefits package
• Paid sick days and wellness days
• Flexible work arrangements, including remote work options

Our Hiring process

• We thank all applicants for their interest.
• Only those selected for an interview will be contacted.
• Initial Virtual Interview
• Second In-Person Interview
• Notification

Place of work / Location

• Location: Calgary or Edmonton