About Pillar

Pillar Nonprofit Network is a charity based in London, Ontario, committed to driving positive change and amplifying the impact of the nonprofit sector. We empower nonprofits, charities, grassroots organizations, and social enterprises through advocacy, capacity building, and collaboration.

Our programs provide professional development in leadership, board governance, strategic planning, policy and advocacy, and equity, diversity, and inclusion. By sharing knowledge and resources, we empower organizations to advance their missions and create meaningful, lasting impact.

We also own and operate Innovation Works, London’s leading co-working and event space, fostering connection and collaboration among social changemakers. Through public policy efforts, we amplify the voices of the sector, advocating for systemic change and equitable support.

Grounded in anti-racism, anti-oppression, and equity principles, we strive for excellence and sustainability in all we do, fostering innovation and resilience to tackle community challenges.

Role & Responsibilities

About the Role

Are you passionate about strengthening communities and building meaningful relationships? Pillar Nonprofit Network is seeking a collaborative and detail-oriented professional to join our team as the Revenue Development & Membership Specialist. In this dynamic role, you’ll work across two interconnected portfolios - fundraising and membership engagement - to help power our mission of supporting nonprofits, charities, and social enterprises across London and Southwestern Ontario.

You’ll be a key contact for members, donors, sponsors, and partners, helping to grow our network and deepen relationships. From managing membership renewals and onboarding to coordinating donation tracking, sponsorship outreach, and donor stewardship, your work will directly contribute to our impact and sustainability. This is an excellent opportunity for someone who thrives on building community, values equity and collaboration, and wants to grow their career at the intersection of fundraising and member services.

Duties & Responsibilities

Membership Engagement & Administration

Serve as the first point of contact for new and renewing members, ensuring a welcoming and streamlined experience
Maintain accurate member records and track engagement using our database (CiviCRM)
Identify target markets and support recruitment of new members
Collaborate on events, communications, and projects to grow member value and increase retention
Lead membership-focused projects including updates to fee structures, member benefits, and communication strategies

Fundraising & Donor Relations

Support the implementation of annual giving, monthly giving, sponsorship, and donor recognition plans
Manage donation processing, tax receipting, and CRM tracking
Assist with researching and writing grant applications and reports
Develop donor communications and impact reports that express gratitude and show results
Build relationships with community bond holders, donors, and sponsors through thoughtful stewardship

Collaborative & Strategic Support

Contribute to organization-wide initiatives, events, and Pillar Impact & Learning Centre activities
Work with cross-functional teams to ensure consistent, values-aligned messaging and engagement
Represent Pillar at community events and support broader outreach efforts

Job Skills, Knowledge & Strengths Required Qualifications

Post-secondary education in fundraising, communications, nonprofit management, or a related field — or equivalent combination of education and experience.
Experience in fundraising, donor/member stewardship, or administrative support roles in a nonprofit or community-focused organization
Strong organizational skills with the ability to manage multiple projects, deadlines, and details with care
Excellent written and verbal communication skills; able to build strong relationships with a wide range of partners
Proficient in using CRM databases (e.g., CiviCRM, Raiser’s Edge, Keela, etc.), Microsoft Office, and Google Suite

Preferred Knowledge & Skills

Familiarity with London’s nonprofit landscape and the broader nonprofit sector in Southwestern Ontario
Experience in community development, whether through paid work or volunteer roles
Strategic thinker with experience coordinating or supporting donor engagement, recognition, and impact storytelling
Grant writing experience, including proposal writing and reporting to funders
Experience with member recruitment, communications, and retention strategies
Track record of adapting quickly, learning on the go, and improving processes and systems
Comfortable working both independently and collaboratively across teams

Desired Knowledge & Skills

Experience with project management tools (e.g., Basecamp, etc.)
Comfort with digital fundraising platforms like CanadaHelps.org
Familiarity with Drupal or similar content management systems
Understanding of digital engagement tools that support small organizations and amplify advocacy or fundraising efforts

Work Environment

Work Terms

This posting is for an existing position vacancy.
Hours: Full-time (37.5 hours per week)
Reports to: VP, Revenue Development and Member Services
Contract: Full-Time, Permanent
Access to Pillar's Learning & Impact Centre program, which provides staff access to online and in person professional development opportunities
Based at Innovation Works (201 King Street, London), with a hybrid work model and a flexible schedule to be determined by the needs of the organization.
Compensation:
This position has been evaluated at a Band B level with a salary range of $50,000 (minimum) to $55,000 (midpoint) to $60,000 (maximum) per annum. Employment offers will normally be made between the minimum and the midpoint of the range and are determined by knowledge, experience and internal equity.
As part of Pillar Nonprofit Network’s commitment to equity, all Pillar colleagues receive equal pay for equal work.
RRSP contributions and enrollment in Pillar’s comprehensive employee benefits program will also be provided.

Candidates selected for a second interview may be asked to complete a short assignment. Pillar Nonprofit Network values candidates' time and will provide compensation for up to three hours of preparation at a rate of $31/hour.

Contribution to an equitable, inclusive, and anti-oppressive workspace:

Demonstrates respect for people from all backgrounds
Looks for the voices present and missing from projects and organizations, and seeks to fill the gaps
Suspends judgment and challenges self and others to confront their assumptions and conscious and unconscious biases
Committed to learning anti-oppressive practices, taking action, and holding self and others accountable

Our Approach to Equity & Inclusion

Practicing anti-oppression work in real terms is not only confronting individual, institutional and societal examples, it is also confronting ourselves, our own roles of power and how we uphold and perpetuate these oppressive systems.

Our goal is to help members of our network to gain skills in navigating allyship and complex conversations that can involve race, privilege and power dynamics. Using an anti-racism approach, our work challenges inequities and injustices embedded in policies and practices that allow certain groups to dominate over others. We work with clients to go beyond discussion to implementable action plans that change mindsets, disrupt systems and respond to the communities we serve.

How to Apply

Please submit your resume and cover letter to opportunities@pillarnonprofit.ca by Thursday, July 31 at 5:00 PM EST. Please reference "Revenue Development & Membership Specialist Role" in the subject line of your email. Applications received after the deadline will not be considered.
We recognize that candidates may not meet every qualification listed above. If you are passionate about fundraising and member engagement, have relevant transferable skills, and are excited about this role, we encourage you to apply. At Pillar, we value diverse perspectives and experiences, and we believe in building a team that reflects the communities we serve.
Pillar is committed to barrier-free recruitment and welcomes accommodation requests at any stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
We appreciate all applications; however, only candidates selected for an interview will be contacted.

Revenue Development & Member Services Specialist

Job Type