Senior Vice President of Engagement and Guest Experience

Non-Profit Organization Management Company

The Company is in search of a Senior Vice President of Engagement and Guest Experience to lead the strategic development and implementation of a centralized growth and revenue strategy. The successful candidate will be responsible for driving revenue through various channels, including events, memberships, ticket sales, and corporate partnerships. This role requires a leader who can inspire collaboration across the organization, align diverse teams, and ensure the delivery of exceptional guest experiences that maximize the company's impact as a world-class destination. The Senior VP will also be tasked with overseeing marketing, communications, sales, events, and guest services, and must be adept at fostering innovation, and creativity, and promoting operational excellence.

The ideal candidate for this position at the company will have at least 15 years of senior leadership experience, with a proven track record in marketing, sales, events, or guest services. They should be a strategic thinker, and creative problem-solver, and have a passion for enhancing guest experiences. The role demands a leader who can mentor and motivate teams, promote a culture of collaboration, innovation, and accountability, and represent the company to various stakeholders. Strong client relationship and negotiation skills are essential, as is the ability to manage corporate partnerships and lead through change. The Senior VP will be expected to leverage data-driven insights to guide decision-making and refine strategies for maximum impact.

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