Salesforce Non Profit Cloud Consultant

fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

A Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.

Responsibilities

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms,
• Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps,
• Serve as a mentor and advisor to other consultant team members,
• Provide insights and recommendations to company leadership,
• Coordinate and communicate with external, client resources effectively and professionally,
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes,
• Understand data requirements and coordinate with data analysts for any data needs
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products.

Required Qualifications

• Experience administering or heavily using Salesforce Non-Profit Cloud for non-profit organizations
• At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises),
• At least 3+ years of business analysis experience for technology or technology services implementation projects,
• At lease 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies,
• Demonstrated successful solution crafting
• Excellent communication skills as this is a client facing role